Plain-English privacy notice

Your details stay tidy too.

This notice explains how Dina the Cleaner uses information you provide when asking about or booking a cleaning service.

What may be collected

• Your name, phone number and email address.
• Your postcode or the address where cleaning is needed.
• Details about the property, workplace and cleaning required.
• Messages, quotes, booking details and payment records.

How it is used

Your information is used to reply to enquiries, prepare quotes, arrange and provide cleaning, keep suitable business records and meet legal obligations. It is not sold or used for unrelated marketing.

Who it may be shared with

Information is only shared where needed to run the service — for example with the website form provider, hosting provider, payment provider or professional advisers — or where the law requires it.

How long it is kept

Enquiry and customer information is kept only for as long as it is genuinely needed, including for accounting, insurance and legal record-keeping.

Cookies

This website does not currently use advertising or analytics cookies. If that changes, this notice and any cookie controls will be updated.

Your choices

You can ask to see, correct or delete personal information, or object to how it is being used. Some information may still need to be kept where there is a legal reason.

Questions

Use the contact details on the main website if you have a privacy question or want to make a request.

Last updated: August 2026.